Training

Equip your team with industry-specific skills through our dynamic training programs.

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Sales Training

At Owner Connect, we offer customized sales training courses for new and existing personnel, with over 100 options to choose from. Our outcome-based approach ensures specific goals are set and achieved through in-person, virtual, or hybrid models. Our training partnerships improve employee retention, customer satisfaction, lead conversion, and store profitability.

We follow a transparent pricing model without hidden fees and onboarding begins within a week of signing a partnership agreement. Our process includes goal setting, partnership review, CRM assessment, and sales or service department training with system testing. You'll see significant improvement in just 1 week.

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Service Training

Owner Connect trains your sales personnel to enhance their customer service skills through over 100 hours of hands-on training. The training program is organized and customized to meet department expectations and includes over 100 service training courses. Owner Connect's ServiceTraining partnerships aim to improve employee retention, customer satisfaction, lead conversion, and store profitability. They follow a flat monthly pricing model and provide onboarding operations within a week of signing the partnership agreement.

Testimonials

Impact on
Today's Retailers

Working with Owner Connect has been a terrific experience. Their Virtual BDC team has eliminated reduced our overhead by 30% each month, while dramatically increasing our customer engagement and lead conversion.

The Owner Connect VBDC staff is always available, constantly communicates with my sales team and is trusted partner for our store.

John Hall

Prestige Ford (FL)

We routinely rely on the expertise, energy and consultation of Joni and the Owner Connect training staff.

Whether its teaching a new team, onboarding personnel or conducting quarterly workshops, the Owner Connect training is a great resource for all your training needs.

Honorio Diaz

Raymond Chevrolet (IL)

Creating a buzz for our dealership can be a challenge due to competition and customer distractions. The event hosting and branding campaign by Owner Connect is a wonderful resource to generate customer interest and foot traffic for our store.

The Owner Connect staff is organized, partners great with service department and always delivers.

Preston Meyer

Star Auto Group (KS)

GM PASE Program

Owner Connect is an IMR-approved vendor for the General Motors PASE program. Our customized approach modernizes retailer operations, enhances employee skillset, and improves store profitability. Choose the perfect partnership package so your team receives the ideal support to boost the performance of your service department.

Customer Event Planning

Create lasting connections through captivating launch events and customer interactions.

Brand Building

Are you looking to enhance your retail brand's visibility? Owner Connect's Marketing & Branding Enhancement (MBE) service is your solution. Our approach is simple yet powerful – we amplify your brand awareness through a holistic strategy.

Sales & Service Virtual BDC

The Sales and Service Virtual BDC product offerings from Owner Connect provide retailers with the ability to outsource all customer engagement needs, appointment setting and profitability enhancement.

Text Cultivation

Build customer relationships through effective text communication strategies.

Talent Acquisition

Find the right staff with our specialized recruiting services for a winning team.

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