Driving Retailer Growth
with 30 years of proven success
- Increase Lead Conversion
- Improve Customer Loyalty
- Grow Store Profitability
Our Experience is
Your Competitive Advantage
In the fast-paced world of automotive retail, it's essential to stay ahead. The struggle to optimize your Business Development Center (BDC), engage customers effectively, find the right staff, and make data-driven decisions can hinder your dealership's growth potential.
About Us
With more than 30 years of expertise, Owner Connect is an industry leader committed to retailer excellence.
Partnerships
We have partnered with more than 2,000 retailers across North America, Australia and Europe. Tailoring solutions to meet your teams' specific demands.
Outcomes
Our services are designed to deliver tangible and positive results ensuring your team achieves operational efficiency and maximum return.
Retailer Pain Points
Partnering with 2,000 retailers over the last 30 years demonstrates our team's unique ability to troubleshoot retailer challenges so your store operates more efficiently, grow profitability and enhances the customer experience.
What are the most common challenges for today's retailers?
When set up right, the BDC is the engine that drives your dealership. If you are experiencing high employee turnove, poor appointment volume and contact rate or just a general lack of cohesion between the BDC and the sales/service department - Owner Connect can help.
Let's face it - retailers today face an enormous challenge when it comes to keeping customer's attention. There is constant pressure from competing retailers, new market disrupters entering the industry and a consumer base that is more distracted than ever before. If your team is tired of the same old approach to marketing and ready to cut through the noise - Owner Connect can help.
More and more retailers are going with a modified staffing approach due to fewer customers physically visiting the showroom. However we all know how important visiting the store and experiencing the vehicle is to the buying experience, so how do you bring energy back to your showroom - Owner Connect can help.
Dealerships today sit on a gold mine of information that they have already invested in but rarely get the most from these valuable resources. Understanding previous customer habits and the impact on future sales and service cycles can be the difference between success and failire but if you don't know what you already have or where to begin - Owner Connect can help.
We don't just want to fill job posts; we want people we can invest in. But how do you accomplish that when potential team members have so many opportunities to consider, the ability to work from anywhere and exciting new, emerging industries? If you are struggling to build a strong, cohesive team - Owner Connect can help.
Retailer must be willing to meet customers where they are most comfortable. Gone are the days when we could rely on a single form of communication and trust that our message would get through. A comprehensive strategy utilizing phone, email, text, webinar, video messaging and of course physical store vistis is the only path forward but what is the right strategy for your team - Owner Connect can help.
Do you have people that you know can do a great job but for one reason or the other you just can't seem to get them to perform at their best? Perhaps its time for a new approach to employee development and skill training. Implementing a personalized strategy for each team member, based on their employment assignment and experience is the best way to invest in your business - Owner Connect can help.
Educating retailers Enhancing operations
Delivering favorable results
Owner Connect founder and industry thought leader, Joni Stuker-Davis holds three decades of consulting experience; she is a four-time speaker at National Automotive Dealers Association (NADA) conferences, a featured consultant for NASCAR, and a founding member of Women in Automotive.
RV Retailer
Coaching Series
Winter 2024
Sessions are virtual and occur bi-weekly beginning in December 2023 through March 2024. A new topic will be reviewed in each 45 minute session.
and administrative
How We Help Retailers
Solutions Tailored to Meet Your Needs
Owner Connect is an IMR-approved vendor for the General Motors PASE program. Our customized approach modernizes retailer operations, enhances employee skillset, and improves store profitability. Choose the perfect partnership package so your team receives the ideal support to boost the performance of your service department.
Create lasting connections through captivating launch events and customer interactions.
Are you looking to enhance your retail brand's visibility? Owner Connect's Marketing & Branding Enhancement (MBE) service is your solution. Our approach is simple yet powerful – we amplify your brand awareness through a holistic strategy.
The Sales and Service Virtual BDC product offerings from Owner Connect provide retailers with the ability to outsource all customer engagement needs, appointment setting and profitability enhancement.
Equip your team with industry-specific skills through our dynamic training programs.
Build customer relationships through effective text communication strategies.
Find the right staff with our specialized recruiting services for a winning team.
Request a Proposal
Our approach is simple when it comes to billing: no long term, complicated contracts.
We trust if you are happy with the service, you will continue to utilize our support.
Pricing Plans
The Corporatex template is for you
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Get a professional website designed according to your needs.
Get a professional website designed according to your needs.
Some of Our Partners
How Owner Connect Impacts Today's Retailers
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Industry Contribution
Operating a car dealership can be challenging, especially in a highly competitive market. However, there are several tips that most people don't know that can help make the dealership more efficient. In this article, we will explore some of these tips to help auto dealerships operate more efficiently.
Join Owner Connect for our Winter 2024 RV Retailer Coaching Series. Sessions are virtual and will occur twice monthly from December 2023 - March 2024 for 45 minutes each with a new topic bring reviewed in each session.